About the Role
Are you a seasoned Engagement Manager with a passion for consultancy and a knack for leading successful projects?
We are seeking a talented individual like you to step into the role of Engagement Manager. This hybrid / London-based
opportunity is ideal for professionals adept at managing software development life cycles, client relationships, and
contributing to the company's growth through consultative sales.
Your Role: Bridging Technical Expertise and Client Engagement
In this role, you will:
• Guide Technical Teams: Steer a proficient software development team, ensuring alignment with client
expectations in quality, cost, and timeliness. Lead them through Agile-based software development programs.
• Master Client Relationships: Foster and maintain strong client relationships, balancing client needs with
internal resources. Utilizing your Agile expertise to manage these relationships effectively.
• Strategic Growth and Risk Management: Expand our presence through strategic sales and client engagement.
You'll play a key role in risk identification and management, aligning with revenue and account objectives.
Key Accountabilities:
• Oversee multiple Account / project deliveries, focusing on efficiency and scalability.
• Ensure Agile Best Practices: Uphold and continually improve Agile practices across all projects and teams.
• Comprehensive Reporting: Execute transparent and effective communication, detailed customer and internal
reporting aligned to DORA metrics, providing insights into project status, risks, areas for improvement and
opportunities.
• Nurture, grow and manage the performance of technical teams comprising of full stack developers, Dev Ops
Engineers, Technical analysts and UX/UI Engineers.
• Client Experience Management: Oversee the client experience, delivering high satisfaction and engagement.
• Profitability Oversight: Manage the profitability of the accounts under your stewardship, ensuring financial
success and growth.
The ideal candidate will have:
• Demonstrable and extensive knowledge and experience in managing software development lifecycles within
an Agile framework.
• Proven track record in leading software development teams, line management and project delivery
management.
• Expertise in tools like JIRA, Octopus Deploy, TeamCity, and Azure and strong policy management skills,
particularly in DevSecOps.
• Exceptional communication skills, with the ability to distil complex technical issues into simple terms.
• Experience in resource allocation and adherence to organizational policies.
Core Skills: Project Management, Agile, Stakeholder Management, Product Strategy, Scrum
Other Skills: Kanban, Client relations, Account Management, Building Teams, Project management tool
Requirements
About the Company
A market leading software development consultancy specialising in ground breaking digital transformation projects are looking to appoint an Engagement Manager.
With telecommunications, media and technology customers across Europe, this is a unique opportunity to join a company who are supporting market leading organisations undergoing highly ambitious periods of technological change.
The company are based in Central London, but this role can work remotely across the UK.